Andrew Stotz, Author at Andrew Stotz

Getting Started with Quality as an Organizational Strategy: A Conversation with Cliff Norman and David Williams

Why would any leader choose to take on a transformation that requires rethinking how they lead, how their organization functions, and how they learn?

Powerful Learning with PDSA: Path for Improvement (Part 8)

It’s time for PDSA (Plan-Do-Study-Act) Cycle 2 in John Dues’ journey to reduce chronic absenteeism in his schools. His team is using PDSA to quickly test ideas and learn on a small scale. Find out what happened and how PDSA can be a powerful tool for learning.

Don’t Be Limited by Quality Management: Misunderstanding Quality (Part 13)

How does “quality” apply in all areas of an organization? In this final episode of the Misunderstanding Quality series, Bill Bellows and host Andrew Stotz discuss lessons from the first twelve episodes, and the big ah-ha moments that happen when we stop limiting our thinking.

Do Specification Limits Limit Improvement? Misunderstanding Quality (Part 12)

Are your specification limits holding you back from improving your products and services? Should you throw out specifications? What does Stephen Hawking have to do with it? In this episode, Bill Bellows and host Andrew Stotz discuss specifications and variation.

Plan-Do-Study-Act: Path for Improvement (Part 7)

Can you use Plan-Do-Study-Act (PDSA) during the information-gathering phase of an improvement project? Yes! Join John Dues and host Andrew Stotz as they discuss how John’s team used PDSA to learn more about chronic absenteeism, their surprising findings, and what they’ll do next.