A New Lens with Balaji Reddie (Part 5)
A New Lens with Balaji Reddie (Part 5)
“In this episode, Andrew Stotz continues his conversation with Balaji Reddie as they explore two essential elements of Dr. Deming’s System of Profound Knowledge: the Theory of Knowledge and Psychology.
Through the memorable story of a young boy trying to understand how his father’s scooter starts, Balaji illustrates how we build theories, test them through experience, and improve them through learning. The discussion also explores why PDSA begins with theory, why experience alone is not enough, and why understanding how people learn is fundamental to leading improvement.
Whether you’re new to Deming or deep into his work, this episode offers practical insights into how better questions lead to better knowledge and, ultimately, better management. Are you ready to learn more about the System of Profound Knowledge? Check out DemingNEXT online learning! https://deming.org/learn/demingnext/“
Listen on Apple Podcasts or Listen Notes.