Posts by Andrew Stotz
Don’t Just Do Something
In this episode, John Dues shares how a simple Post-it exercise helped them clarify what was affecting much of her department’s work and gave Caroline a direction for her energy.
Read Full PostA New Lens with Balaji Reddie (Part 9)
Balaji Reddie and Andrew Stotz dig into Points 7 through 9 of Deming’s 14 Points: leadership as a Socratic act of asking rather than answering, why ‘drive out fear’ is really about removing the fear of telling the truth, and how breaking down departmental silos sometimes means one team taking a loss for the good of the whole.
Read Full PostJohn Willis: Why AI’s Biggest Problem Isn’t Technology
What if your AI strategy is creating more risk than progress? John Willis joins Andrew Stotz to trace how Deming’s System of Profound Knowledge shaped the way he thinks about organizations, learning, and change.
Read Full PostA New Lens with Balaji Reddie (Part 8)
What if your cheapest supplier is secretly your riskiest? Balaji Reddie unpacks Deming’s Points 4, 5, and 6 with Andrew Stotz by exploring Deming’s thinking on suppliers, continual improvement, and training.
Read Full PostAre You Learning or Just Staying Busy?
In this episode, John Dues joins Andrew Stotz to dig into a puzzle Dr. Deming pointed to decades ago: “Experience without theory teaches nothing.” John unpacks what Deming meant: experience doesn’t come with its own explanation. It can answer a question, but only if you’re asking one in the first place. Without a theory of why something works, all that hard-won experience just repeats itself.
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