Pitfalls of Slogans and Targets: Deming in Schools Case Study (Part 16)
Pitfalls of Slogans and Targets: Deming in Schools Case Study (Part 16)
“Slogans and exhortations don’t work to motivate people. Targets usually encourage manipulation or cheating. John Dues and Andrew Stotz discuss how these three strategies can hinder improvement, frustrate teachers and students, and even cause nationwide scandals.”
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