Is reaching A+ quality always the right answer? What happens when you consider factors that are part of the system, and not just the product in isolation? In this episode, Bill Bellows and Andrew Stotz discuss acceptability versus desirability in the quality realm.
Read Full ArticleIn this episode, Bill Bellows and Andrew Stotz discuss David Garvin’s 8 Dimensions of Quality and how they apply in the Deming world. Bill references this article by Garvin.
Read Full ArticleWhere did your “quality journey” start? In this first episode of a new series on quality, Bill Bellows shares his “origin story,” the evolution of his thinking, and why the Deming philosophy is unique.
Read Full ArticleIn the final episode of the goal setting in classrooms series, John Dues and Andrew Stotz discuss the last three of the 10 Key Lessons for implementing Deming in schools. They finish up with the example of Jessica’s 4th-grade science class.
Read Full ArticleIn this episode, John Dues and Andrew Stotz apply lessons five through seven of the 10 Key Lessons for implementing Deming in classrooms. They continue using Jessica’s fourth-grade science class as an example to illustrate the concepts in action.
Read Full ArticleHow do you know that the learning you and your colleagues are doing is leading to changes in behavior? In this episode, Bill and Andrew discuss little tests you can do to see if the transformation you’re working toward is really happening.
Read Full ArticleHow can you make lasting change at your organization? Recruit your friends! In this discussion, Bill Bellows lays out his experience recruiting and working with a small group to make big changes in a large company.
Read Full ArticleCan a 4th grade class decide on an operational definition of “joy in learning”? In part 4 of this series, educator John Dues and host Andrew Stotz discuss a real-world example of applying Deming in a classroom. This episode covers the first part of the story, with more to come in future episodes!
Read Full ArticleDr. Deming developed his philosophy over time and in conversations with others, not in isolation. As learners, we tend to forget that context, but it’s important to remember because no one implements Deming in isolation, either. In this conversation, Bill Bellows and host Andrew Stotz discuss how there’s no such thing as a purely Deming organization and why that’s good.
Read Full ArticleWhat happens if you transform HOW you think? In this episode, Bill Bellows and host Andrew Stotz discuss the problem of thinking in one dimension at a time (as we were taught in school) and its impact on our ability to solve problems. BONUS: Book recommendations to broaden your understanding of Deming and more.
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