Dr.Deming Archives - Page 2 of 36

Plan-Do-Study-Act: Path for Improvement (Part 7)

Can you use Plan-Do-Study-Act (PDSA) during the information-gathering phase of an improvement project? Yes! Join John Dues and host Andrew Stotz as they discuss how John’s team used PDSA to learn more about chronic absenteeism, their surprising findings, and what they’ll do next.

To Improve Quality Don’t Measure Quality: Misunderstanding Quality (Part 11)

In this episode of Misunderstanding Quality, host Andrew Stotz and Bill Bellows discuss what not to measure when it comes to quality. Bill offers some great examples to show how organizations get it wrong, and how to get it right.

Diving Deeper into Defining the Problem: Path for Improvement (Part 6)

Join John Dues and Andrew Stotz as they go one step deeper into finding the precise problem you want to improve. Sometimes taking big actions means starting small.

Quality as an Organizational Strategy with Cliff Norman and Dave Williams

Join host Andrew Stotz for a lively conversation with Cliff Norman and Dave Williams, two of the authors of “Quality as an Organizational Strategy.” They share stories of Dr. Deming, insights from working with businesses over the years, and the five activities the book is based on.

Are You in Favor of Improvement of Quality? Misunderstanding Quality (Part 10)

Everyone is in favor of improving quality, but what does that mean? In this episode Bill Bellows and Andrew Stotz discuss stories of meeting requirements, missing the mark, and what Dr. Deming said about how to do better.