Dr.Deming
Are You Managing the Organization or Just the Parts?
Don’t Just Do Something
A New Lens with Balaji Reddie (Part 9)
Balaji Reddie and Andrew Stotz dig into Points 7 through 9 of Deming’s 14 Points: leadership as a Socratic act of asking rather than answering, why ‘drive out fear’ is really about removing the fear of telling the truth, and how breaking down departmental silos sometimes means one team taking a loss for the good of the whole.