Posts by Andrew Stotz
Who Needs Special Help? Role of a Manager in Education (Part 9)
Most of the time, variation between students or workers is the result of common cause situations, but sometimes you find folks who consistently aren’t performing at the same level. Does more punishment work? What should you do instead? In the episode, David Langford and host Andrew Stotz discuss how managers (or teachers) should approach these “special cause” situations.
Read Full PostResource Management: Awaken Your Inner Deming (Part 9)
In this episode, Bill Bellows and host Andrew Stotz talk about resource management in a non-traditional sense. Bill explains how managing the variation and integration in your product or service is just as important as increasing consistency and removing waste.
Read Full PostThe Student Supply Chain and Using PDSA for Improvement Deming in Schools Case Study with John Dues (Part 12)
In this series, John Dues and host Andrew Stotz discuss principles that educational systems leaders can use to guide their transformation work. This episode covers principles 4 and 5: maximize high-quality learning and work continually on the system.
Read Full PostWhose fault is it? Role of a Manager in Education (Part 8)
When things go wrong, who gets blamed? When things go right, who gets the credit? Dr. Deming wrote that good managers don’t play the blame/credit game. Instead, they “study results [of feedback] with the aim to improve performance.” In this episode, David Langford and host Andrew Stotz discuss getting honest feedback, how to react, and why it’s important.
Read Full PostApplying Deming’s 14 Points to Education – Points 2 and 3: Deming in Schools Case Study with John Dues (Part 11)
In this episode, John Dues and host Andrew Stotz discuss points 2 and 3 of Dr. Deming’s 14 Points for Management – translated for people in education: adopt the new philosophy and cease dependence on inspection to achieve quality.
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