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Posts by Andrew Stotz

How to Build Trust: Role of a Manager in Education (Part 10)

“Trust me!’ We’ve all heard it, and probably said it. But how do you build a culture of trust at work, or in a classroom? David Langford and host Andrew Stotz talk about how inclusive decision-making inspires trust, and leads to better outcomes.

Who Needs Special Help? Role of a Manager in Education (Part 9)

Most of the time, variation between students or workers is the result of common cause situations, but sometimes you find folks who consistently aren’t performing at the same level. Does more punishment work? What should you do instead? In the episode, David Langford and host Andrew Stotz discuss how managers (or teachers) should approach these “special cause” situations.

Resource Management: Awaken Your Inner Deming (Part 9)

In this episode, Bill Bellows and host Andrew Stotz talk about resource management in a non-traditional sense. Bill explains how managing the variation and integration in your product or service is just as important as increasing consistency and removing waste.