In this episode, Jacob Stoller and Andrew Stotz discuss the myth that managers need to know everything in order to manage. What happens when you ask non-managers for feedback?
Read Full ArticleIs quality simply a matter of two categories: good and bad? But then how do you get to “better”? In this episode, Bill Bellows and Andrew Stotz discuss categories and continuum thinking.
Read Full ArticleIs your financial bottom line the true story of your organization? In this episode, Jacob Stoller and Andrew Stotz take on the myth of the bottom line – maybe it doesn’t tell you what you think it does.
Read Full ArticleIs the whole simply a sum of its parts? In this episode, Jacob Stoller and Andrew Stotz discuss what happens when you divide a company into pieces and manage them separately – and what to do instead.
Read Full ArticleWhat can Dr. Deming’s famous Red Bead Experiment teach us about quality? What happens when you only focus on the bad, and ignore the good? In this episode Bill Bellows and Andrew Stotz discuss acceptability vs desirability in the context of the Red Beads and a few of the 14 Points for Management.
Read Full ArticleIn this episode, John Dues and Andrew Stotz discuss the first part of John’s path for improvement model – setting the challenge. Using an example from United Schools Network, John explains their aspirations for cutting chronic absenteeism rates.
Read Full ArticleContinuing their discussion from part 3 of this series, Bill Bellows and Andrew Stotz talk more about acceptability versus desirability. In this episode, the discussion focuses on how you might choose between the two.
Read Full ArticleIn this new series, Jacob Stoller and Andrew Stotz discuss five major management and productivity myths and how Lean and Deming thinking solve them. This first episode offers an overview and Jacob shares his journey from traditional management to a better way.
Read Full ArticleIn this new series, John Dues and Andrew Stotz discuss John’s model for improvement. This episode includes an overview of the model and how John uses it for goal-setting and planning in his school.
Read Full ArticleIs reaching A+ quality always the right answer? What happens when you consider factors that are part of the system, and not just the product in isolation? In this episode, Bill Bellows and Andrew Stotz discuss acceptability versus desirability in the quality realm.
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