Mapping the Process: Path to Improvement (Part 9)
Mapping the Process: Path to Improvement (Part 9)
“In this episode, John Dues continues his exploration of Deming’s philosophy in action, focusing on chronic absenteeism. As part of their third PDSA cycle, John’s team shifts from individual interventions to process standardization—mapping how each of their four campuses handles attendance interventions. The surprising discovery? Each school follows a different process, revealing hidden variation and inefficiencies.”
Listen on Apple Podcasts or Listen Notes.