Implementing and Handling Visual Management
Randy Siever of The Lean Office examines the side effects of visual management and uncovers solutions for how to handle it. Read my key takeaways from the post.
- There are both positive and negative benefits of gathering and portraying performance information visually
- Displaying one metric could affect another area; preempt this possibility and gather feedback to reduce the ripple effect
- “Trust, but verify,” don’t use visual management to replace getting involved and communicating with your team
- Don’t leverage visual information over your employees—keep it all anonymous; so they are safe to try and fail, but ultimately, have the room to improve