Dr. Deming’s Influential Work in the US
Today we look at Part Two of Doug Williams’ blog articles which remember Dr. William Edwards Deming and his activities after Japan in the US. Check out my top takeaways from the piece underneath.
- Ford Motor Company approached Deming to massively improve their system quality following losses of $3 billion between 1979 and 1982
- To their surprise, he didn’t discuss quality but the failures of their management by examining their organization’s mission, and the way managers acted
- By committing themselves to learning, improving, and discovering new philosophy, Ford was able to transform themselves into the most profitable car manufacturer just four years later