Is reaching A+ quality always the right answer? What happens when you consider factors that are part of the system, and not just the product in isolation? In this episode, Bill Bellows and Andrew Stotz discuss acceptability versus desirability in the quality realm.
In this episode, Bill Bellows and Andrew Stotz discuss David Garvin’s 8 Dimensions of Quality and how they apply in the Deming world. Bill references this article by Garvin.
Where did your “quality journey” start? In this first episode of a new series on quality, Bill Bellows shares his “origin story,” the evolution of his thinking, and why the Deming philosophy is unique.
In the final episode of the goal setting in classrooms series, John Dues and Andrew Stotz discuss the last three of the 10 Key Lessons for implementing Deming in schools. They finish up with the example of Jessica’s 4th-grade science class.
In this episode, John Dues and Andrew Stotz apply lessons five through seven of the 10 Key Lessons for implementing Deming in classrooms. They continue using Jessica’s fourth-grade science class as an example to illustrate the concepts in action.