In this new series, Jacob Stoller and Andrew Stotz discuss five major management and productivity myths and how Lean and Deming thinking solve them. This first episode offers an overview and Jacob shares his journey from traditional management to a better way.
In this new series, John Dues and Andrew Stotz discuss John’s model for improvement. This episode includes an overview of the model and how John uses it for goal-setting and planning in his school.
Is reaching A+ quality always the right answer? What happens when you consider factors that are part of the system, and not just the product in isolation? In this episode, Bill Bellows and Andrew Stotz discuss acceptability versus desirability in the quality realm.
In this episode, Bill Bellows and Andrew Stotz discuss David Garvin’s 8 Dimensions of Quality and how they apply in the Deming world. Bill references this article by Garvin.
Where did your “quality journey” start? In this first episode of a new series on quality, Bill Bellows shares his “origin story,” the evolution of his thinking, and why the Deming philosophy is unique.