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Posts by Andrew Stotz

Setting the Challenge: Path for Improvement (Part 2)

In this episode, John Dues and Andrew Stotz discuss the first part of John’s path for improvement model – setting the challenge. Using an example from United Schools Network, John explains their aspirations for cutting chronic absenteeism rates.

Acceptability VS Desirability: Misunderstanding Quality (Part 3)

Is reaching A+ quality always the right answer? What happens when you consider factors that are part of the system, and not just the product in isolation? In this episode, Bill Bellows and Andrew Stotz discuss acceptability versus desirability in the quality realm.