Andrew Stotz, Author at Andrew Stotz

Secret Weapon for Improvement: Deming in Schools Case Study with John Dues (Part 5)

Is there a secret weapon for improvement? Yes! John and Andrew discuss how students fit into improvement projects – and how that translates to businesses.

The End of Perfection: Awaken Your Inner Deming (Part 4)

What’s the difference between “perfect” and “that will work?” We use them interchangeably all the time. In this episode, Bill and Andrew discuss what “perfect” means and why it’s standing in the way of innovation and improvement at work and at home.

Learning to Learn: Role of a Manager in Education (Part 4)

Dr. Deming encouraged lifelong learning for everyone, but particularly for managers and leaders. In this episode, David and Andrew talk about Deming’s fourth point in his list for The Role of the Manager of People After the Transformation.

Building Knowledge Through Predictions: Deming in Schools Case Study with John Dues (Part 4)

In this episode (part 4 of the series), John and Andrew continue their discussion from part 3. They talk about how to use data charting in combination with the Plan-Do-Study-Act cycle to gain the knowledge managers need to lead effectively.

Why Variation Matters: Awaken Your Inner Deming (Part 3)

In this episode, Bill and Andrew discuss variation, the impossibility of true interchangeability and why we need to apply “shades of gray” thinking at work. Bill shares the key question that will take your organization beyond “meets specifications” and help improve your processes, so you can delight your customers.