Posts by Andrew Stotz
Resource Management: Awaken Your Inner Deming (Part 9)
The Student Supply Chain and Using PDSA for Improvement Deming in Schools Case Study with John Dues (Part 12)
Whose fault is it? Role of a Manager in Education (Part 8)
When things go wrong, who gets blamed? When things go right, who gets the credit? Dr. Deming wrote that good managers don’t play the blame/credit game. Instead, they “study results [of feedback] with the aim to improve performance.” In this episode, David Langford and host Andrew Stotz discuss getting honest feedback, how to react, and why it’s important.