A New Lens with Balaji Reddie (Part 3)

A New Lens with Balaji Reddie (Part 3)

“In this episode, Deming educator Balaji Reddie reveals the practices that are hiding in plain sight within most organizations. Practices that feel normal. That get celebrated. And that quietly undermine everything you’re building.

One example: arbitrary targets. An employee collected 2 million rupees in a single day — four times his target. He told no one and did nothing for four days. Because he knew his manager would just raise the bar. That single moment of silence cost the company a genuine breakthrough.

This is what Deming called a “faulty practice.” And there are many more where that came from.

Host Andrew Stotz and Balaji dig into Chapter 2 of The New Economics — Deming’s most overlooked chapter. They cover why ranking employees is built on a mathematical illusion. Why chasing quarterly results destroys long-term value. And why the best leaders, from Steve Jobs to Walt Disney, ignored the pressures that trap most organizations.“

Get the full show notes here.

Listen on Apple Podcasts or Listen Notes.