How Six Sigma Isn’t For Everyone

Don Pepper’s LinkedIn blog warns us of the pitfalls of applying Six Sigma to your organization; it isn’t a system that works for everyone as the company 3M demonstrate. Check out my key insights from the article below.


  • Applying the discipline of Six Sigma effectively strangled 3M’s research and development innovation process, resulting in a rapid decline in innovative products
  • In this case, Six Sigma’s stringent “planning, predicting, documenting, adjusting, and improving” smothered the tinkering process which had previously worked for the company
  • Innovation is all about enhancing the creative environment to allow for unpredictability and imagination to work freely

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